Service FAQ

Q: What is the benefit of using OEM parts?

A: We only use factory certified parts because they are designed to the exact factory specifications and they usually come with a manufacturer warranty. Give us a call at 757-488-8311!

 

Q: Do you install parts?

A: Yes, we install Parts at our service center! Book an appointment today online or give us a call at 757-488-8311!

 

Q: How often should I check my tire pressure?

A: With most new vehicles drivers can check the tire pressure on their dashboard but if you own an older vehicle it’s recommended to check your tires once a month. If you’re looking for a quality set of tires, a tire rotation or any other tire service, please contact our service department at 757-488-8311!

 

Q: Do you offer service specials here?

A: Yes, we offer a variety of service specials at our service center! Check out our service specials online today!

 

Q: What are Saturday service hours?

A: Our Saturday service hours are 8:00am-1:00pm!

 

Q: Can we purchase tires at the dealership?

A: Yes, we have tires for sale. Stop by our service center today!

 

Q: Do you offer battery replacement services here?

A: Yes we do! Call us today to schedule an appointment at 757-488-8311!

 

Q: Can I schedule a service appointment online?

A: Yes you can! Visit our website today to utilize our Schedule Service tool!

 

Q: Do you offer parts specials here?

A: Yes we do offer parts specials! Check out our website to view the current service specials we are offering!

 

Q: Can I schedule an oil change here?

A: Yes, you can schedule an oil change here! Schedule online or call us today to schedule an appointment!

 

Q: Why are my brakes making strange noises?

A: If your brakes are making strange noises, it's a sign that brake repair is needed. Contact our team at 757-488-8311 to see how we can help you or to schedule service!

 

Q: What does it mean to be service certified?

A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.